Privacy Policy
How BALELE handles account, order, message, and pin community information.
Last updated: May 22, 2026Information we collect
BALELE may collect account information such as email address, username, display name, verification status, avatar, login activity, and profile settings.
When you use community or market features, BALELE may process pin images, descriptions, comments, likes, favorites, follows, messages, orders, addresses, tracking details, and support requests.
How we use information
- To create and secure your account.
- To operate Pin Wall, Pin Hunt, Market, checkout, order, message, and points features.
- To send verification codes, order updates, support replies, and important service emails.
- To improve search, image indexing, marketplace reliability, fraud prevention, and site security.
Payments
Payments may be processed by third-party payment providers such as PayPal. BALELE does not intentionally store full card numbers or full payment credentials on its own website.
Cookies and analytics
BALELE may use cookies or similar technologies to keep users signed in, protect forms, maintain carts, support checkout, remember preferences, and understand basic site performance.
Data sharing
BALELE may share limited information with service providers needed to operate the website, email delivery, payment processing, shipping, fraud prevention, analytics, or legal compliance. BALELE does not sell personal information to advertisers.
Your choices
You may contact BALELE to request help with your account information, order information, or privacy questions. Some records may be retained when needed for security, legal, tax, transaction, or dispute-resolution purposes.
Contact
For privacy questions, contact hello@balele.com.